OLD – Tool Kit for Change Makers: Human-Centered Design, Innovation, and User Experience
As a change maker, your mission is to create meaningful impact—whether that’s designing better services, fostering innovation, or solving real-world problems. To succeed, you need a comprehensive toolkit that helps you tackle challenges systematically and creatively while keeping people at the heart of every solution. This tool kit distills the most critical methods, frameworks, and resources in Human-Centered Design (HCD), Innovation, and User Experience (UX). It’s designed to empower you to navigate complexity, validate ideas effectively, and drive change with confidence.
Listen first, innovate better: The power of first-person research
Imagine spending months and a significant budget developing a revolutionary new product only to discover it falls flat with your target audience. Unfortunately, this scenario is more common than you might think. Early-stage qualitative first-person research is the key to…